Inside Look at the Brand New Ford Building: Cutting-Edge Features and Customer Services

Step inside the new Smail Ford building and you’ll enter a world of cutting-edge features and top-notch customer services. We have lined up an exclusive look at the state-of-the-art facility, showcasing the impressive amenities and services that are set to redefine the car-buying and servicing experience.

As we followed the hosts through the building, we were immediately struck by the modern design and attention to detail. The Ford logo illuminated the reception area, setting the stage for a sleek and inviting atmosphere. The interior design, complete with wood accents and ample natural light, exuded a sense of comfort and sophistication.

One highlight of the tour was the customer workstation area, resembling a hotel lounge. Equipped with charging ports and ample privacy, customers can comfortably work while their cars are being serviced. The thoughtfulness extended to the delivery facility, a temperature-controlled space ensuring cars are free from the elements as customers review them with sales associates. Here, electric vehicle owners can also take advantage of the on-site charging station!

The building’s practicality shone through in the double drive-through service area, designed to shield customers from inclement weather. This feature is especially valuable for those residing in areas prone to harsh weather conditions. The facility also boasts cutting-edge technology, including machines that quickly assess tire alignment and tread depth, ensuring vehicles are safe and road-ready.

On the service front, the facility impresses with 20 bays for technicians, as well as lifts capable of managing impressive loads. The extended service hours, including Thursday evenings and all-day Saturdays, cater to those with traditional work schedules.

To wrap up the tour, we caught a glimpse of the inviting lounge featuring a massive 90-inch TV and a coffee station, offering a comfortable spot for customers to relax while their cars are being serviced.

With an emphasis on customer comfort, efficiency, and innovation, the new Ford building sets a high standard for the car-buying and maintenance experience. The commitment to creating a seamless and enjoyable process is evident in every aspect of the building’s design and services.

This inside look at the brand new Ford building leaves us excited to witness firsthand the positive impact it will have on the overall customer experience. Ford’s dedication to enhancing every step of the car ownership journey is clear, and it’s a testament to their ongoing pursuit of excellence in serving their customers. Whether you’re in the market for a new vehicle or in need of maintenance, the new Ford facility promises an experience that is as seamless as it is impressive.