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Smail Ford always puts customers first!
Don’t take our word for it: Read our reviews and see what everyone is saying.
Very professional and friendly team and I think it says a lot for the dealership that I had the salesperson and finance manager that I had almost 8 years ago when I purchased my last new Ford.
I recently purchased a new vehicle from Smail Ford. It was a great experience. I would highly recommend them to any friends or family members looking to get a new or used vehicle. Everyone was incredibly helpful throughout the process, especially Michael Stanley, who was instrumental in helping me buy my first new SUV. I will definitely return when it's time to trade in my husband's car. I can't thank them enough!
John Poole was wonderful. He listened to what I needed an looked for in a vehicle. Didn't try to steer me in a different direction an was up front an honest with me about everything. I really appreciate everyone who worked that day to get me in a new Ford.
This review is based on the experience I had with the salesman John Poole of the Ford dealership. He was wonderful to work with. He was very knowledgeable on vehicles & very helpful. Although I went with a Toyota from elsewhere, I had to acknowledge his great customer service!
Service can't be beat.
After my brand new truck was rear-ended, I needed the replacement tailight I sourced reprogrammed (blind spot monitoring system). When I brought in my truck, they were done in less than an hour. However when I got home I discovered one of the tabs on the 12V battery cover was broken off. When I brought it up with them, the service manager was polite and simply asked me to bring the truck back in so they could take a look. As soon as they saw it, they discussed it with one of their techs and there was no arguing, they agreed to order me a replacement. Within a week I was able to stop by and pick up a the replacement cover. Mistakes happen, but they were open, honest and transparent when I brought up the issue. Great service.
This Dealership is wonderful to work with! They Listened to my needs and made the purchase of a new vehicle truly a great experience!! Thanks Team Smail !!
Couldn’t recommend Smail Ford enough. Michael is who was taking care of my Bronco order and never left me in the dark, he would call to give me an update on my order even if there wasn’t any. The whole process was super smooth and was in and out on Black Friday within an hour. I even drove an hour and a half just to go through them. 10/10 would recommend
Tyler was very helpful and considerate. He got the job done well.
The sales team and staff at Smail Ford was awesome to deal with again. This was our second mustang from them, our salesman was on vacation when we called to see about trading in our previous vehicle and he answered his phone and made sure we got taken care of until he got back.
Easy process, salesman was friendly, overall good experience.
We purchased a new 2022 Ford Edge from Smail Ford for our Municipal Authority and were very pleased with the process from initiation of our order through delivery. Smail Ford was in contact with us periodically to provide updates during the wait for the car to be produced. Once the car was delivered to Smail Ford, they worked with us remotely to sign most of the documents which made the process very efficient. They also arranged to deliver the car to our faciilty.
This is my first time dealing with Smail. I purchased a 2022 F250 CCSB diesel. So far so good. My only "not" positive" comment was the trade in appraisal. I didn't feel it was a good price and I was right. They went strictly by KBB pricing and not where the market was truly at. Another dealer 3 hours away bought it at a much higher offer and they sold it for profit in 3 days. The buying aspect was very good. They kept their word on price protection. Not all dealers are doing that. I went to 4 local Ford dealers felt the most comfortable overall here.
Very friendly and easy to deal with I would recommend buying a vehicle from them
Knowlegible....and informative .
I am extremely satisfied with my car buying experience at Bud Smail Ford and more specifically with the salesperson, Lloyd Thomas! The moment I walked into the dealership Lloyd greeted me and took the time to discuss my vehicle needs and even took the time to get me to test drive my selection. This was not the experience I had walking into other dealerships before checking out Bud Smail Ford. Lloyd helped me customize my car and provided honest feedback on options and did not try to oversell. Michael Stanley called me when my car arrived and walked me through an effortless car buying process, from the trade-in of my old car, to coordinating with the finance department, introducing me to the service department personnel for future service needs, making sure my auto insurance policy was transferred and finally getting me accustomed with the bells and whistles in my new car. Bud Smail Ford and its staff, Lloyd Thomas and Michael Stanley in particular made my car buying experience awesome. I highly recommend Bud Smail Ford!
Love my 2022 Ford F-150 Lariat. Smail Auto Group is great to work with and my salesman Kirill was very helpful! Would highly recommend Smail Auto Group!
Only issue was the oil change % and did not put on a reminder sticker. Not a major deal for me but other customers may not know how to reset it. Overall service has been good.
Great people that help you
The process of selling my previous car, and leaving the lot with my new car was simple, hassle free, quick and easy. Everyone there was extremely nice and helpful. All the workers were pleasant and easy to talk to. I’m definitely happy with my purchase!
Bought a new F150 Raptor from Smail. Great experience all around. Easy and fast transaction. Will definitely purchase from them again. John Poole and Jason Mossing were great to deal with. Thanks for a great buying experience!
Great sales people. Not pushy. If you go to find a vehicle, ask for Jake.
I had a great experience purchasing a used truck through Smail Ford. I went in on a Saturday morning and was able complete the process relatively quickly in only a couple hours. Everyone was friendly and helpful. I would recommend them and would be a return customer.
Great sales person, John skowronek.
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Welcome to Smail Ford
Smail Ford was established as a part of the Smail Auto Group in 2009, and has been proudly serving the Greensburg and Pittsburgh, Pennsylvania, metro areas for nearly a decade. Since opening our doors for business, we have quickly become one of the area's leading Ford dealerships, and we are ready to help you find your next vehicle.
Why Shop Here?
At Smail Ford, we believe in providing our customers with an enjoyable purchase experience, with upfront pricing and no games or hidden fees. We want to make sure you're happy with your new car and that starts from the moment you step onto our lot, all the way through the life of your vehicle.
We understand that our success didn't happen without help, and we love giving back to the community that has given us so much. That's why we make regular contributions to the following charities and organizations:
- Feherty's Troops First Foundation
- Magee-Womens Research Institute and Foundation
- Westmoreland Walks
- National Parkinson Foundation
- Westmoreland Cultural Trust
- Westmoreland County Community College
If giving back to the community is as important to you as it is to us, you'll be happy to know that a portion of every sale we make is used to benefit the local community in some way.
A Large Inventory
We have a large lot with lots of new and certified, pre-owned vehicles in stock. Whether you're looking for a brand-new vehicle or a quality used car, we're sure to have something that's going to be perfect for you and your needs. Some of the most popular models we always keep in stock include:
No matter what kind of car you're looking for, we've got you covered at Smail Ford.
Special Financing Options
At Smail Ford, we offer competitive financing rates and terms on our great selection of new and used trucks, cars, and SUVs.
Our finance experts are here to guide you through the financing process and help you get into your new vehicle. Contact Smail Ford's finance team today or if you're ready to start the financing process, you can fill out our secure finance application online.
Trained and Certified Technicians
We want to make sure you're happy with your new vehicle long after you take it home. Our service department is staffed with ASE and Ford Certified technicians who are equipped with the knowledge and skills it takes to keep your car on the road where it belongs and avoid lengthy visits for maintenance and repairs. With a large inventory to shop, special financing options for those that need it, and some of the best service technicians in the area, it's no wonder that so many local Ford lovers have chosen to make Smail Ford their dealership of choice. Stop by today and experience the Smail Ford difference for yourself!