Michael Stanley helped us out with the purchase of this vehicle his professionalism was second to none

I traveled 5 1/2 hours to pickup my 2024 F250 Super Duty. I was able to work with my sales person Lloyd Thomas to ensure everything would be ready when we arrived. I look forward to stopping in as our travels take us across the US.

For my first time buying a brand new vehicle from a dealership, it was very comfortable. My salesman, Lloyd Thomas, was very helpful and informative. I couldn't be more pleased with the deal I went home with. The staff there really made this experience an amazing one.

Went went there looking for a truck drove over and hour. Our sales guy was Matt. He was amazing he took great care of us. We walked out of there with a truck and we are very happy with the experience. The service an Matt was amazing.

Thank you, great and easy car buying experiance .Doug, John and finance department are awesome . Loving my new suv.

Always great service. Tyler is excellent as service advisor/consultant!

I was extremely happy with my experience at Smail Ford. I arrived with no appointment but they had room for me. The service was excellent and the car wash was great!! I plan on going there again!! Thanks!

Always great service! The keep my vehicles running smooth!

Thank you for a seamless experience! We are loving our new 5.0!

My vehicle (2021 F-150) which was ordered and purchased from another dealer, has had an ongoing intermittent electrical problem (Reverse Brake Assist Not Available) since the day I picked it up June 1, 2021. After several visits to remedy this tough intermittent problem, I reached out to the Service Manager (Jordon) and the Service Advisor (Tom) to pursue this issue further. They came up an action plan to resolve the issue. What they found was the wiring harness for rear bumper sensors had a loose connection causing the intermittent "Reverse Brake Assist Not Available" code. They replaced that harness and the rear bumper sensors and the issue has been resolved. NOTE: In my opinion, this happened at the factory when my truck was built. I chose Smail Ford to be my service/parts dealer as they are the closest to me and they took care of my service needs with my previous vehicle 2011 F-150. The entire staff are friendly and easy to work with. I will continue to use them and would "Highly Recommend" them to anyone!!

We recently bought a new-to-us vehicle from Smail Ford. The experience was fabulous and super easy. John (among others) in sales and Barry in finance did great work to get us in this car. We weren't planning to purchase a vehicle, but were kind of stuck when mine had a check engine light and needed more work. John and Barry made the process super easy, and we highly recommend them!

John Poole and everyone at Smail Ford was very nice and helpful with the purchase of our F 250 super duty we love our new truck thanks a million we will definitely send others your way and come back for future purchases thank you From Clark and Kayla Steel

Great experience in and out. Low chairs.

Jeff Markle was wonderful i told him were I wanted to be and he delivered very happy with my purchase

Smail actually listened to the customer and provided quality workmanship in a timely manner, unlike another Ford dealership that we were using for the past year. They addressed all of the other dealership's mistakes and made everything right in a timely and effective manner.

Great place... no pressure"

Ordered a truck hands free easy as can be. From deposit to delivery.

Great service and always pleasant to deal with

Great people, very helpful and most importantly very personable and friendly!! Don’t lose that!!

The process was so easy and enjoyable! Buying a new vehicle was never better than buying with Smail's!

They were extremely helpful in attempting to locate the vehicle I wanted then when we couldn't find it they were equally helpful with the purchase of my Maverick.

Patrick the salesman was great and answered all my question. They offered multiple options that fit my budget and got to test drive them.

From Sales to Service, Smail Ford has been top notch! We purchased our pre-owned Explorer from them last year and have not been disappointed. Took it in for inspection today and was treated wonderfully by the whole service team from beginning to end! Thank you guys so much for being the best!

Tyler in the service department was awesome and did everything he could to help me. My F150 broke down and I had it towed to my regular shop, which apparently was purchased by a new company, and they diagnosed my issue incorrectly after having the vehicle for 3 days. After it broke down again a day later, I researched the issue in connection with the codes the shop pulled and determined it was most likely a transmission issue. Since I no longer trusted the previous shop and it looked like something more on the complex side, I decided to reach out to a Ford dealer directly (which I almost never do). I spoke to Tyler over the phone, told him about the codes and my issue and he asked me to bring it in, so he could diagnose it. He stated he most likely couldn't get to it until the following day. He called me back 3-4 hours later and confirmed it was the exact issue that I suspected it was based on my research. I authorized the repair. A few days later, he called me and informed me the parts came in sooner than expected and the truck was good to go. I've been trying the truck on my normal commute for almost a week now and have had zero issues. Thanks again Tyler!

Bought my new F150 here... my sales person, John, was awesome.