Ford Motor Company Receives Top-3 Ranking in J.D. Power Vehicle Dependability Study

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The Ford F-150 and the Ford Mustang were given the J.D. Power 2020 Vehicle Dependability Study award. The F-150 won the Large Light Duty Pickup category, and the Mustang won the Sporty Mid-Size Car segment. 
 
The Vehicle Dependability Study Award measures problems experienced during the past 12 months by original owners of three year old model-year vehicles.
 
These two awards catapulted Ford to a tie for third among all automakers, a 6 spot improvement compared to 2019’s rankings. Another significant feature that helped this improvement was the SYNC3 voice-activated communication system. SYNC3 is available on all 2017 model cars, SUVs, light trucks, and electrified vehicles. 
 
“For us, high quality means more than a great experience in the first few months of ownership; it includes a great experience throughout a customer’s ownership journey, and these results affirm our commitment to building high-quality vehicles,” said Linda Cash, Vice President of Quality and New Model Launch Program. “This commitment now includes continuous improvements, like over-the-air-updates via WiFi, which keep SYNC 3 systems fresh.”
 
The Ford F-Series capped it’s 43rd year as America’s best-selling pickup truck, and the Ford Mustang has been named the best-selling sports coupe for the third year in a row. At brand level, moved up five spots to fifth place among non-premium brands, and Lincoln jumped three spots to the number four position among premium brands. 
Categories: Mustang, F-150, F-Series, Award
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